A grievance procedure is a formal representation process that is often considered the heart of a bargaining agreement.

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A grievance procedure is often included in a bargaining agreement to provide a means for resolving disputes or conflicts between the employer and the employees. It outlines a formal process for employees to raise complaints or grievances about workplace issues and have them addressed by management or a neutral third party. Therefore, it is considered a crucial part of any union contract or collective bargaining agreement.

A Grievance Procedure Is a Formal Representation Process That Is