Ms. Beatle, an anxious client receiving occupational therapy to recover fine motor functioning following a bite on her finger by a brown recluse spider, harshly criticizes the therapist for suggesting a compensatory strategy that did not work for her in the kitchen. The occupational therapist responds by making a summary statement in an attempt to recount and affirm the client's experience. What therapeutic listening skill did the occupational therapist employ?

Question

Quizplus · Accepted Answer

Empathic listening involves understanding and reflecting the client's feelings and experiences, which is what the occupational therapist did by summarizing and affirming the client's experience.

Ms Beatle, an Anxious Client Receiving Occupational Therapy to Recover