Listening to people rarely is an indication that we take them seriously because by age 16, most of us know that it's possible to look at someone but not really pay attention.
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Q8: Many listening errors come from faulty assumptions.
Q9: Mirroring the speaker's feelings is a way
Q10: Active listening guarantees that you will not
Q11: One way to show attention and involvement
Q12: Most of us do our worst listening
Q14: In class you're encouraged to take notes,
Q15: You should never state your own feelings
Q16: People with problems need first of all
Q17: Expect many nonverbal acknowledgement responses when speaking
Q18: Not all Americans believe that strong eye
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