Block and modified block are common formats for business messages.
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Q7: Avoid using "Dear"in a salutation for a
Q8: Standard salutations in business messages include "Howdy"and
Q9: Standard complimentary closes include "Sincerely"and "Cordially."
Q10: In mixed punctuation, commas follow both the
Q11: The two most common kinds of letter
Q13: Subject lines are optional in memos.
Q14: A reference line is the same thing
Q15: Letterhead is printed stationery with such information
Q16: Letterhead should never be used for memos.
Q17: Letterhead is standard business stationery; if it
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