The tone of a message may be interpreted differently depending on whether you are writing to a superior or to a subordinate.
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Q23: Sentences with three or more negatives are
Q24: "Patience"can be a negative word under certain
Q25: Few people will take a problem seriously
Q26: When you have a benefit and a
Q27: When putting negatives on the first page
Q29: Tone rarely interacts with power.
Q30: It's OK to tell your supervisor "Thank
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