Which of the following is the BEST revision of "I'm sorry that your order arrived damaged"?
A) "I'm sorry that you will have to wait for a replacement, but it's only a brief wait."
B) "I'm sorry, but your order was damaged by the shipper and not our company."
C) "A replacement for your order can be shipped immediately. Would you prefer a replacement or a refund?"
D) "I'm sending a replacement to you immediately. Thanks for your patience"
E) All of the above are equally good revisions.
Correct Answer:
Verified
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