Studies show that users grow impatient after waiting 15 seconds for a page to load.
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Q11: Use 9- or 10-point type for most
Q12: If you have proportional typefaces, use ragged
Q13: "Ragged right"is another term for an unjustified
Q14: A 48-point font is good for titles
Q15: If at all possible, customize the basic
Q17: Web pages should offer an overview of
Q18: Content in Web pages is much more
Q19: Think about design only at the last
Q20: Rather than use headings to divide your
Q21: Headings and subheadings must all be parallel
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