Downsizing and voice mail have cut support staffs nationwide, and as a result most workers in government and business draft and revise all their own correspondence.

Question

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The trend of downsizing and the adoption of technologies like voice mail have significantly reduced the number of support staff, such as secretaries and administrative assistants, in many organizations. This has led to most workers, including those in government and business sectors, having to draft and revise their own correspondence, as they no longer have dedicated staff to perform these tasks for them.

Downsizing and Voice Mail Have Cut Support Staffs Nationwide, and as a Result