As a patient-safe response to an angry patient, the nurse should improve the communication climate by:
A)Focusing on something other than the patient's anger
B)Pointing out the angry behavior to the patient
C)Encouraging the patient to share feelings
D)Keeping the patient as active as possible

Question

Quizplus · Accepted Answer

Encouraging the patient to share feelings helps to acknowledge their emotions and can lead to a more open and understanding communication environment.

As a Patient-Safe Response to an Angry Patient, the Nurse