You Are Starting to Perform an Internal Eye Assessment

You are starting to perform an internal eye assessment. Using the ophthalmoscope, you have tried several times to find the red reflex but are unable to see it. What should be your next action?

A) Ask the patient if he or she has any eye pain.
B) Call the health-care provider immediately.
C) Ask the patient if he or she has an artificial eye or cataracts.
D) Continue on with your internal eye examination.