You are completing a health history on a 32-year-old woman who is reporting that "she may have a problem using heroin and other drugs." You are being attentive to the patient's report and nonverbal cues. The patient is looking down as she is telling her story. What communication technique is the nurse demonstrating?

Question

Quizplus · Accepted Answer

Active listening is demonstrated by the nurse's attentiveness to the patient's verbal and nonverbal cues, such as noticing the patient looking down while sharing her concerns. This involves listening carefully to what the patient is saying without immediately responding or interrupting, showing that the nurse is fully engaged in understanding the patient's situation.

You Are Completing a Health History on a 32-Year-Old Woman