Shari is taking a computer-based test designed to measure her knowledge of a word processor.To understand the sequence of commands that allows her to create a macro (e.g.,clicking on "Tools",naming the macro),Shari must use a ____.
A) mental model
B) narrative
C) proposition
D) cognitive map

Question

Quizplus · Accepted Answer

A mental model is a person's understanding and representation of how a system or process works. In this case, Shari needs to use her mental model of the word processor's interface and commands to understand the sequence of actions required to create a macro. The other options (narrative, proposition, and cognitive map) are less relevant to the task at hand.

Shari Is Taking a Computer-Based Test Designed to Measure Her