This category of assessment takes a micro focus on performance and addresses issues related to the functionality of the DSS within the specific problem context for which it was developed. Decision quality can be assessed in terms of time spent in the decision process, number of alternatives evaluated, and span of information searched. Additionally, qualitative measures dealing with trust or confidence, satisfaction, and understanding, can also be included in this measure.
A) System performance
B) Task performance
C) Business opportunities
D) Evolutionary aspects

Question

Quizplus · Accepted Answer

Task performance assessment focuses on the specific functionalities and effectiveness of the Decision Support System (DSS) within the context it was designed for, including both quantitative measures like time, alternatives evaluated, and information span, as well as qualitative measures such as trust, satisfaction, and understanding.

This Category of Assessment Takes a Micro Focus on Performance