The costs and benefits of decision support systems (DSSs) are easy to assess because these systems are focused on efficiency rather than effectiveness.

Question

Quizplus · Accepted Answer

The statement is false. While decision support systems aim to improve efficiency, they also aim to enhance effectiveness by providing decision-makers with useful information and analysis to support their decisions. Therefore, the costs and benefits of DSSs can be more complex and nuanced than simply assessing efficiency.

The Costs and Benefits of Decision Support Systems (DSSs) Are