Rick is attending a training session on communication skills at work. The session is being conducted by a famous life-skills coach from another country. Rick is distracted by the speaker's accent and style of speaking because it is so different. In this situation, which of the following actions should Rick take to ensure that his listening is maximized?
A) He should maintain his mental focus on the speaker's message.
B) He should turn away from the speaker so that he can listen more carefully.
C) He should leave the training session.
D) He should maintain less eye contact so that he can listen more actively.

Question

Quizplus · Accepted Answer

Maintaining mental focus on the speaker's message is crucial for effective listening, especially when distractions like unfamiliar accents or speaking styles are present. This approach helps in understanding the content being communicated.

Rick Is Attending a Training Session on Communication Skills at Work