Jimmy's understanding and interpretation of an instruction from his teacher is hampered because he is preoccupied with a personal matter. Which type of barrier to communication does this represent?
A) Emotional distraction
B) Physical distraction
C) I-attitude
D) You-attitude

Question

Quizplus · Accepted Answer

Emotional distraction occurs when personal issues or emotions interfere with an individual's ability to focus on or properly interpret a message. In this case, Jimmy's preoccupation with a personal matter is affecting his understanding of the instruction, making it an emotional distraction.

Jimmy's Understanding and Interpretation of an Instruction from His Teacher