_____ is the consistent performance of activities or services for the purpose of ensuring customer satisfaction.
Correct Answer:
Verified
Q7: Discuss some of the basic procedures that
Q8: Customer transactions handled by telephone require special
Q9: How can companies improve customer service by
Q10: Maintaining your air of helpfulness decreases a
Q11: Organizations derive much of their new business
Q13: Our society is _ which means that
Q14: A(n) _ computer functions like a desktop
Q15: In the context of receiving the public,
Q16: The _ is a message-response system that
Q17: In a _ organization customer service is
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