Juanita manages a large boarding stable that employs several people who clean stalls, feed the horses, teach riding lessons, and do training rides on boarders' horses. According to Herzberg's theory, what can Juanita do to motivate her employees to work harder, in terms of content of the work itself?
A) She can provide comfortable and safe working conditions.
B) She can use fair company policies.
C) She can provide job security.
D) She can involve them in the stable's processes and decisions.
E) She can pay adequate wages.

Question

Quizplus · Accepted Answer

Maritza can motivate her employees to work harder by involving them in the stable's processes and decisions. Motivational factors, which relate to the content of the work itself, include achievement, recognition, involvement, responsibility, advancement, and personal growth. Hygiene factors relate to the work setting, not to the content of the work, and include adequate wages, comfortable and safe working conditions, fair company policies, and job security.

Juanita Manages a Large Boarding Stable That Employs Several People