Noreen is a supervisor at a fast food restaurant. Every week, she submits a progress report to Micah, the restaurant manager, to let him know how the restaurant is doing and to bring any employee performance concerns and customer feedback to her attention. What type of communication does this scenario describe?

Question

Quizplus · Accepted Answer

This scenario describes upward communication, which flows from lower to higher levels of an organization and includes information such as progress reports, suggestions for improvement, inquiries, and grievances.

Noreen Is a Supervisor at a Fast Food Restaurant