Question 1

One reason for maintaining an established organizational culture is to create a stronger, more consistent organization as the external environment changes.

Accepted Answer

The answer of One reason for maintaining an established organizational...

Question 2

Most organizations have a strong culture, and many organizations have no subcultures.

Accepted Answer

Most organizations have a strong culture, but within that strong culture, there are often multiple subcultures. These subcultures can arise from different departments, geographical locations, or even from groups with different professional backgrounds within the same organization.

Question 3

The different departments within an organization often have their own norms and values.

Accepted Answer

Different departments within an organization can develop their own subcultures, which include specific norms, values, and practices unique to their functional area or team objectives.

Question 4

Incompatible cultures is the most frequently cited reason for why mergers and acquisitions fail.

Accepted Answer

Cultural differences and the inability to integrate organizational cultures are often cited as the top reasons for the failure of mergers and acquisitions, leading to issues such as employee dissatisfaction, miscommunication, and ultimately, failure to achieve the desired synergies.

Question 5

To get employees involved immediately in designing the culture of a new company, Larry LeSueur, vice president of culture integration at US Airways, put together an event called D-Day.

Accepted Answer

Larry LeSueur was not the vice president of culture integration at US Airways, and there is no record of him organizing an event called D-Day for the purpose of involving employees in designing the culture of a new company. This description does not match historical records or known practices related to US Airways or Larry LeSueur.

Question 6

US Airways used an e-mail campaign as part of its effort to inform employees about the company's new "guiding principles."

Accepted Answer

US Airways indeed used an e-mail campaign as part of its strategy to communicate the company's new "guiding principles" to its employees, utilizing modern digital communication methods to ensure widespread awareness and understanding within the organization.

Question 7

In organizations that operate in several countries, subcultures that reflect these national differences are likely to exist even when there is a common organizational culture.

Accepted Answer

Organizations operating in multiple countries often have subcultures that reflect the national differences of each location, despite having an overarching common organizational culture. This is because local customs, traditions, and social norms influence employees' behaviors and attitudes, leading to variations in how the organizational culture is expressed in different countries.

Question 8

The subculture of the southeast region of China is the most individualistic, whereas the subculture of the central and western areas is the most collectivistic.

Accepted Answer

The answer of The subculture of the southeast region of...

Question 9

Today, approximately 1 in 10 workers in the United States is foreign born-the highest rate in 70 years.

Accepted Answer

As of the latest data, the share of the U.S. workforce that is foreign-born has indeed reached levels not seen in decades, reflecting trends in immigration and labor market dynamics.

Question 10

Employees within each generation tend to share experiences and values that are somewhat distinct from those of other generations, resulting in different subcultures for different generations.

Accepted Answer

Generational cohorts, such as Baby Boomers, Generation X, Millennials, and Generation Z, often share unique experiences, societal events, and technological advancements during their formative years, leading to distinct values, preferences, and work styles that can create different subcultures within the workplace and society.

Question 11

Diversity campaigns have finally eliminated most of the formation of organizational subcultures based on gender.

Accepted Answer

Diversity campaigns have made progress in promoting inclusivity, but they have not eliminated the formation of organizational subcultures based on gender. These subcultures can still exist due to longstanding societal norms and unconscious biases.

Question 12

Many managers believe that the presence of distinct subcultures in an organization can be beneficial and should be valued.

Accepted Answer

Distinct subcultures within an organization can foster innovation, adaptability, and a range of perspectives that contribute to problem-solving and meeting diverse customer needs, which many managers view as beneficial.

Question 13

The experience of African Americans working in the accounting profession was much different back in the 1970s when very few were made partners, and only about 10% of all partners were African American.

Accepted Answer

The answer of The experience of African Americans working in...

Question 14

A multicultural organization is one that tries to ensure that the dominant culture does not exploit the other subcultures.

Accepted Answer

The answer of A multicultural organization is one that tries...

Question 15

Cultural diversity encompasses the full mix of the cultures and subcultures to which members of the workforce belong.

Accepted Answer

Cultural diversity refers to the variety of cultural or ethnic groups within a society, workplace, or other community setting, including the range of cultures and subcultures represented by its members.

Question 16

The basic goal of affirmative action is to compensate for past injustices.

Accepted Answer

The answer of The basic goal of affirmative action is...

Question 17

At Deloitte and Touche, hiring practices that emphasize the value of prior experience in similar jobs has been the lifeblood of the organization's approach to managing diversity.

Accepted Answer

Deloitte's approach to managing diversity encompasses a broader strategy than simply valuing prior experience in similar jobs. It includes initiatives and practices aimed at fostering an inclusive culture, such as diversity training, mentorship programs, and policies designed to attract a diverse workforce from various backgrounds, not limited to those with specific job experience.

Question 18

The creation of economic value is a major goal for organizations that are concerned about their management of cultural diversity.

Accepted Answer

Organizations that effectively manage cultural diversity often see it as a way to create economic value, as it can lead to increased creativity, better problem solving, access to a wider range of markets, and improved employee performance and satisfaction.

Question 19

The most common methods used to assess organizational culture are individual discussions and formal presentations.

Accepted Answer

Surveys and questionnaires are the most common methods used to assess organizational culture, as they can efficiently gather information from a large number of employees.

Question 20

The actual cost to Exxon/Mobil for racial discrimination was about $30 million, which they paid to former employees.

Accepted Answer

Exxon/Mobil has not been reported to have paid $30 million for racial discrimination to former employees.

Quiz 18: Understanding Organizational Culture and Cultural Diversity