Mark Rand just received a letter from a student inquiring about a summer job. Rand will react first on the basis of whether there are any job openings, which is part of the __________ process.
A) encoding
B) decoding
C) monitoring
D) giving feedback

Question

Quizplus · Accepted Answer

Decoding is the process of interpreting and making sense of a message. In this context, Rand is interpreting the student's inquiry to determine if there are job openings.

Mark Rand Just Received a Letter from a Student Inquiring