Brian Henslee is a manager with AT&T. Due to the large number of employees that he supervises, Henslee sends many written messages. He should follow each of the guidelines except:
A) drafting the message with the receiver clearly in mind
B) thinking through the message ahead of time
C) carefully organizing the message
D) making the message detailed and long, elaborating on her ideas to help his subordinates understand his perspective(s)

Question

Quizplus · Accepted Answer

Making a message detailed and long does not necessarily improve understanding and can often lead to confusion or disengagement. Effective communication, especially in a managerial context, should be clear, concise, and to the point to ensure the message is understood and actionable.

Brian Henslee Is a Manager with AT&T