Tyrell Anderson, a food-service manager for Hyatt Corporation, sets goals for his employees including maintaining food portion sizes, ensuring dining room cleanliness, and improving cashier's speed. When employees reach their goals they receive rewards and when they don't, he discusses with the employees how they can improve their performance. What approach to understanding motivation is Anderson taking with his employees?

Question

Quizplus · Accepted Answer

Anderson is using the managerial approach to understanding motivation by setting specific goals for his employees and providing rewards for achieving those goals, as well as offering feedback and discussions for improvement when goals are not met. This approach focuses on the role of management in motivating employees through goal setting, rewards, and feedback.

Tyrell Anderson, a Food-Service Manager for Hyatt Corporation, Sets Goals