At the Ritz-Carlton Hotel Company, excellent customer service is mandatory. In order to make that happen, the company believes that employees are the most important resource in the service commitment to the guests. The next step in providing excellent service is:

Question

Quizplus · Accepted Answer

Excellent hiring practices are crucial for ensuring that the employees brought into the company align with its values and commitment to providing excellent customer service. This step is fundamental in building a team capable of upholding the high standards expected at the Ritz-Carlton Hotel Company.

At the Ritz-Carlton Hotel Company, Excellent Customer Service Is Mandatory