Renee Lamantia, manager of Murphy Merchandise, has tried to computerize her billing department. Most employees in that department have been working for the firm for many years and don't feel comfortable with the prospect of having to deal with computers. Lamantia is likely to encounter resistance to her plans because of __________.

Question

Quizplus · Accepted Answer

The resistance is primarily due to "fear of the unknown," as the employees are not comfortable with the prospect of dealing with computers, which are unfamiliar to them.

Renee Lamantia, Manager of Murphy Merchandise, Has Tried to Computerize