Lance Lackey is a supervisor in the CAS (Customer Account Services) unit of the IRS. He is responsible for taxpayer relationship having to do with filing, including processing submissions and payments. Lackey's job represents the __________ element of organizational design.
A) specialization
B) human resources
C) assignment
D) enrichment

Question

Quizplus · Accepted Answer

Lance Lackey's role involves specific responsibilities related to taxpayer filing, submissions, and payments, which aligns with the specialization element of organizational design. Specialization refers to dividing tasks into distinct jobs, allowing individuals to focus on specific areas of expertise.

Lance Lackey Is a Supervisor in the CAS (Customer Account