At the local post office, extensive rules govern the tasks and behavior of employees. Postmasters rely on the rules and standard operating procedures to do much of the controlling of employees. The span of control for a postmaster can be __________ than that of a manager for a restaurant with few rules and procedures.
A) less
B) less important
C) broader
D) narrower

Question

Quizplus · Accepted Answer

The span of control refers to the number of subordinates a manager can effectively manage. In environments with extensive rules and standard operating procedures, like a post office, a manager can handle a broader span of control because the rules guide employee behavior, reducing the need for direct supervision.

At the Local Post Office, Extensive Rules Govern the Tasks