Phyllis Chang is the information systems manager for a large bank. Her department processes large amounts of standardized information, uses routine and stable technology, and has stable and known customer needs. It would be most effective for Chang to use the _______________ managerial viewpoint.
A) contingency
B) bureaucratic
C) administrative
D) scientific

Question

Quizplus · Accepted Answer

Given the context of processing large amounts of standardized information, using routine and stable technology, and having stable and known customer needs, a bureaucratic managerial viewpoint is most effective. This approach emphasizes a structured, formal network of relationships among specialized positions in the organization, which is suitable for handling standardized processes and stable environments efficiently.

Phyllis Chang Is the Information Systems Manager for a Large