David Williams is an area supervisor for Jos A. Banks. Williams feels he should always be fair and impersonal when dealing with his subordinates. Being impersonal in his supervision of others is a characteristic of _______________.
A) decoding
B) referent power
C) person-role conflict
D) authority structure

Question

Quizplus · Accepted Answer

Being impersonal in supervision is characteristic of an authority structure, where interactions are based on formal roles and organizational hierarchy rather than personal relationships.

David Williams Is an Area Supervisor for Jos A