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Managers in Bureaucratic Organizations, Such as the Civil Service and IRS

Question 67

Multiple Choice

Managers in bureaucratic organizations, such as the civil service and IRS, often rely on the results of written and physical tests, amount of formal education, and previous work experience in making hiring and promotion decisions. These criteria are most associated with _______.


A) division of labor
B) stakeholder control
C) lifelong career commitment
D) hierarchical structure

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