Jenny Gruber, regional director of accounting and finance for Marriott International, says, "I have to rely more on the professionalism and commitment of my people than on rules and regulations." This is an indication of which drawback of bureaucracy?

Question

Quizplus · Accepted Answer

Jenny Gruber's statement indicates a drawback of bureaucracy related to incompatibility with workers' values, as it suggests a preference for relying on individual professionalism and commitment over strict adherence to rules and regulations, highlighting a potential misalignment between bureaucratic structures and the values or motivations of employees.

Jenny Gruber, Regional Director of Accounting and Finance for Marriott