Successfully offering high quality to customers typically results in important benefits for an organization. Which of the following is not typically one of these benefits?
A) decreased external competition
B) lower costs and higher market share
C) decreased product and service liability
D) a positive company image

Question

Quizplus · Accepted Answer

Decreased external competition is not a direct result of offering high quality to customers. While high quality can lead to a positive company image, lower costs, higher market share, and decreased product and service liability, it does not inherently decrease external competition. Other companies can still enter the market or compete, regardless of the quality offered by one organization.

Successfully Offering High Quality to Customers Typically Results in Important