The patient is about to undergo a certain procedure and has voiced concern about outcomes and prognosis.The nurse caring for the patient underwent a similar procedure a few years earlier and stops to listen to the patient's concerns.Which of the following responses by the nurse may be most beneficial?
A) "I had a similar procedure last year and I can tell you what I went through."
B) "I don't think you have anything to worry about. They do lots of these."
C) "If you're really concerned, I can call the doctor and cancel the procedure."
D) "Of course there are no guarantees, but I think you'll be all right."

Question

Quizplus · Accepted Answer

When an ill person chooses to tell his story,it involves reaching out to another human being.Telling the story implies a relationship that develops only if the clinician exchanges his or her stories as well.Professionals do not routinely take seriously their own need to be known as part of a clinical relationship.Yet,unless the professional acknowledges this need,there is no reciprocal relationship,only an interaction.Offering reassurances or offering to cancel the procedure does not open up that relationship.B,C,and D all dismiss the patient's concerns.

The Patient Is About to Undergo a Certain Procedure and Has