Consumers are increasingly going online to shop for and purchase products, arrange financing, purchase and download digital products, and get customer support after the sale.

Question

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The trend towards online shopping has been growing for years, with consumers using the internet to research, compare, and purchase products, arrange financing, and access after-sales support, including downloading digital products. This shift has been accelerated by technological advancements and changes in consumer behavior.

Consumers Are Increasingly Going Online to Shop for and Purchase