Hot line workers:
A) tend to be professionals
B) work with clients over several sessions
C) must develop quick rapport
D) all of these

Question

Quizplus · Accepted Answer

Hot line workers must develop quick rapport with callers to effectively provide support, guidance, or crisis intervention in a very short amount of time. They often do not have the luxury of multiple sessions to build a relationship, and while some may be professionals, many are trained volunteers, not necessarily professionals in the field.

Hot Line Workers