A focus on process encourages greater focus on customers.
Correct Answer:
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Q5: The process-oriented basis of grouping individuals and
Q6: According to Davenport
A) a process is "a
Q7: Which of the following are specific characteristics
Q8: Which of the following are listed in
Q9: Which of the following is not listed
Q11: Processes are highly measurable in that they
Q12: A focus on process usually doesn't encourages
Q13: Processes are highly measurable in that they
Q14: Most major organizational processes are cross functional
Q15: Most major organizational processes are cross-integrated and
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