Matching
-Allows employees and customers to collaborate on variety of levels, such as product inquiry, past order history, product repair and service, and account details.
A) Pilot
B) Blueprinting
C) Procurement
D) Phased
E) Vendor managed inventory
F) Big bang
G) Available to promise
H) Customer relationship management
I) Application service provider
J) Data mining
K) Capacity planning
L) Just-in-time delivery

Question

Quizplus · Accepted Answer

Customer relationship management (CRM) systems facilitate collaboration between employees and customers by providing tools for managing product inquiries, order history, service requests, and account details.

Matching -Allows Employees and Customers to Collaborate on Variety of Levels