Buyer Power
Nora's Nicest Knick Knacks has sold a variety of products to hundreds of small retailers.Over time,she has added distributers who have a talent for finding more retailers for Nora.Now,over half of her sales go through just two of these distributers.Rather than making periodic orders as stock gets low,these distributers make only a few large purchases each year.How can these aspects of her buyer relationships affect how much of the value she creates that she gets to capture?
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