A study of hotel vision statements conducted at Cornell University by calling 1-800 numbers found _____.
A) a large percentage of reservationists knew their company's vision
B) a large percentage of reservationists looked up the vision of the hotel chain
C) most reservationists were rude
D) a large percentage of reservationists did not know the vision of their company
E) vision statements were clearly understood and communicated to the caller
Correct Answer:
Verified
Q6: One of the most common means to
Q7: As organizations are founded _.
A) it is
Q8: The first step in creating a clear
Q9: Typically, the first step in creating a
Q10: Marriott International's mission statement _.
A) is inadequate
B)
Q12: An organization with a vision has _.
A)
Q13: The component parts of social responsibility include
Q14: Firms that pursue social responsibility are _.
A)
Q15: Enterprise strategy refers to _.
A) another term
Q16: The universalist theory of ethics _.
A) views
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