Harry's HVAC sells its new units bundled with after sales service.Why would it want to do that?
A)To ensure that the customer knows that they are stuck with Harry's service technicians
B)To ensure that only the highest paid personnel get to service the units
C)To ensure that the customers do not buy second-class servicing and then infer faulty design if a unit breaks down due to inadequate service
D)All of the above

Question

​Harry's HVAC sells its new units bundled with after sales service.Why would it want to do that?
A)​To ensure that the customer knows that they are stuck with Harry's service technicians
B)To ensure that only the highest paid personnel get to service the units
C)To ensure that the customers do not buy second-class servicing and then infer faulty design if a unit breaks down due to inadequate service
D)​All of the above

Quizplus · Accepted Answer

By bundling the after sales service with the purchase of new units, Harry's HVAC is able to ensure that customers receive the highest quality of service and support for their units. This can help to prevent customers from seeking out cheaper or lower-quality servicing options, which could potentially lead to issues with the units that would reflect poorly on the company's reputation. By providing a comprehensive after sales service, Harry's HVAC can ensure that its customers are satisfied with both the product and the level of support they receive.

​Harry's HVAC Sells Its New Units Bundled with After Sales

Harry's HVAC Sells Its New Units Bundled with After Sales