When sales departments negotiate:
A) Room cost is a critical element when dealing with incentive groups
B) Comp rooms are given almost automatically to large groups at a 10:1 ratio
C) Quality is a critical element when dealing with incentive groups
D) Accuracy in billing is a critical element when dealing with conventions
E) Both C and D

Question

Quizplus · Accepted Answer

Quality is a critical element when dealing with incentive groups because these groups are often rewarded with trips for their performance, making the quality of their experience paramount. Accuracy in billing is crucial for conventions as they often involve complex arrangements and a large number of attendees, making precise billing essential to avoid disputes and ensure customer satisfaction.

When Sales Departments Negotiate