A duvet is a:
A) Washable cover that replaces the traditional bedspread
B) Second shower head in a "heavenly" shower
C) Name given to the recently introduced job of sleep concierge
D) Specially shaped bed pillow
E) None of the above, "duvet" is a food term
Correct Answer:
Verified
Q1: To show that the every complaint is
Q2: A "road warrior"is a frequent, business traveler
Q3: The authors define total quality management or
Q4: The best type of quality guarantee is
Q5: Angry guests can be mollified if the
Q7: TQM (Total Quality Management):
A) Overlooks mistakes made
Q8: When guest and employee meet "eyeball to
Q9: Which hotel chain has won two Malcolm
Q10: The American Hotel & Motel Association (AH&MA)
Q11: Identify one complaint that guests will frequently
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents