Guaranteed reservations made against a national credit card are less secure than many people realize. In many instances, guests who get charged a no-show but refuse to pay are supported (upheld) by their credit card company. This leaves the hotel without payment for the unoccupied room night.

Question

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Credit card companies often side with their customers in disputes over charges, including no-show fees for hotel reservations. If a customer contests a no-show charge and the credit card company finds in their favor, the hotel may not receive payment for the reserved but unoccupied room.

Guaranteed Reservations Made Against a National Credit Card Are Less