Call accounting systems (CAS) post telephone charges directly to guest folios through an interface with the PMS.
Correct Answer:
Verified
Q11: List and describe two factors that management
Q12: The recent spurt of hotel technology comes
Q13: Hotelkeeping is highly segmented; even the "big
Q14: The hotel industry under the leadership of
Q15: Early technology, such as ice machines in
Q17: Amenity creep [read: competition] pushes hotels to
Q18: Telephone department became profitable after federal deregulation
Q19: If guests are unable to distinguish one
Q20: Wireless Internet carries a cost: security breaches
Q21: Monitors no longer use CRTs, cathode ray
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