Tour-group guests, those booking through a tour operator, have a lower room rate posted to their personal folios than do even leisure guests. [Watch it! trick question.]
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Q49: Hotels ask for a credit-card number when
Q50: The widespread use of credit cards has
Q51: Hotel associations, such as the AH&LA, have
Q52: Master accounts are like corporations, both have
Q53: Guests of some hotel chains can access
Q55: Once electronic folios (PMSs) replaced pencil-and-paper records,
Q56: Paid-in-advance guests are uncertain credit risks so
Q57: Allowance for the hotel's mistake should be
Q58: Property Management Systems (PMS) that use Point-of-Sale
Q59: Master accounts and their posting procedures should
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