Jack and Patty are a married couple having a heated discussion. While Patty states her point of view, Jack listens intently with the purpose of screening out anything that is irrelevant to their conversation. He really wants to register and receive what his wife is saying. Jack's level of listening is at Level 2.

Question

Quizplus · Accepted Answer

Jack is engaging in Level 3 listening, which is empathetic listening, where the listener is fully present and focused on understanding the speaker's message and emotions without filtering or judging.

Jack and Patty Are a Married Couple Having a Heated