Tran and his family like to email one another, but Tran often makes jokes or sarcastic comments that are misinterpreted. Sometimes these misunderstandings even cause hurt feelings among his family. Tran should consider choosing a communication channel with greater:
A) immediacy.
B) richness.
C) synchronicity.
D) cultural rules.

Question

Quizplus · Accepted Answer

a.Incorrect. A richer channel might afford Tran's family the opportunity to hear his voice or see his facial expressions in order to interpret his real meaning.
b.Correct. A richer channel might afford Tran's family the opportunity to hear his voice or see his facial expressions in order to interpret his real meaning.
c.Incorrect. A richer channel might afford Tran's family the opportunity to hear his voice or see his facial expressions in order to interpret his real meaning.
d.Incorrect. A richer channel might afford Tran's family the opportunity to hear his voice or see his facial expressions in order to interpret his real meaning.

Tran and His Family Like to Email One Another, but Tran