Which is NOT a hallmark of good customer service?
A) identifying customers by name
B) greeting the customer with a smile
C) finding someone else who can help the customer
D) speaking in a serious tone
Correct Answer:
Verified
Q27: Which should be the first step in
Q28: What is the purpose of the performance
Q29: Which is NOT found in the employee
Q30: In which way is the health information
Q31: Which topic is addressed during the physician
Q33: Which is a frequent topic of communication
Q34: The HIM manager encourages the nine inpatient
Q35: Which manager needs further training to handle
Q36: An in-service on e-mail etiquette should mention
Q37: Which is not on a meeting agenda?
A)
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