At the tool level, data input through form fill-in could vary in terms of the operations on data (enter, modify, remove, etc.), the media used (computer-aided vs. paper-based) and the task-doer (self vs. others). Image a scenario that a patient enters into a clinic and accesses a computer to verify some personal information. Which of the following scenarios contains the data input task that is most similar to the above example?
A) A patient enters into a clinic and access a computer to input his/her information with a blank form;
B) A customer logged into an online store, and made some changes to his/her personal information using an online form;
C) A patient enters into a clinic, fills a printed form which his/her personal information, and hands it to a clerk for inputting the data into the patient information system;
D) A patient enters into a clinic, provides his/her personal information to a clerk verbally, and lets the clerk input the information into the patient information system;
E) A patient accesses an online store, and placed an order by filling an empty online form.

Question

Quizplus · Accepted Answer

The scenario in B is most similar because it involves an individual accessing a computer to modify personal information through an online form, closely mirroring the original scenario's computer-based, self-service nature of data input.

At the Tool Level, Data Input Through Form Fill-In Could