Which of the following descriptions about trust with an information system is appropriate?
A) Cognitive trust consists of feelings that are part of an affective bound;
B) Emotional trust is based on knowing enough about a system to have good reasons for trust;
C) Cognitive trust is associated with established or close relationships between a user and the system developers;
D) Behavioral trust obtained in using the system can feed back to a user's original cognitive and emotional trust with the system;
E) Users' trust with the system doesn't change once it is formed.

Question

Quizplus · Accepted Answer

Behavioral trust, which is developed through the use of a system, can indeed influence and reinforce the initial cognitive and emotional trust a user has with the system. This feedback loop is important in understanding how trust evolves over time with continued interaction.

Which of the Following Descriptions About Trust with an Information